Valeo Tech’Care Program

Our technical knowledge comes from years of research and experience in the automotive industry...

OUR AIMS

BUILDING A SUCCESSFUL BUSINESS FOR YOU!

Through our worldwide Techcare Programme, Valeo Service offers professional training and assistance to both you and your Customers.

Thanks to our advanced technical knowledge of years of experience in the automotive industry, this dedicated program is all about sharing our know-how with you.

You benefit anytime, anywhere through our support.
Valeo brings more than «just» premium products of O.E. quality.
Our technical team delivers their services to help you to understand our products and help you to sell them.
Our after sales service also ensures your customers have everything they need to understand, fit and use Valeo products efficiently.

TECHNICAL TRAINING

GET TECHNICAL WITH VALEO

Our technical trainers are longstanding automotive professionals who know the aftermarket. They can advise and train both you and your Customers on our O.E. quality parts and best practices.

Take advantage of the excellence of our Technical training aids for a whole variety of product groups. Gain greater aftermarket competence by using our know-how to present Valeo products to your teams.
Inspire your Customers as a competent partner and take advantage of compelling sales arguments. Alternatively you can offer your customers our training including:

Increasing technology knowledge
Reducing fitting time
Avoiding warranty issues

WEBINAR

E-LEARNING MODULES

WORKSHOPS

TECHNICAL PROMOTION

GET PERSONALISED SUPPORT WITH VALEO

Inform, advise and bespoke technical support on site.

Our technical promoters are at home in the workshop and are able to assist with any queries or problems, as well as providing product and tool demonstrations and technical assistance in the field.

TECHNICAL SUPPORT

GET SUPPORT AND ASSISTANCE WITH VALEO

VALEO TECHASSIST

The Valeo Techassist website is a FREE online resource centre that offers to you and your customers technical information across a whole range of Valeo products.
Log on today at: www.valeo-techassist.com

Get your free access and benefit from:

TECHNICAL SERVICE BULLETINS
TECH’ TIPS
BOOST YOUR KNOWLEDGE
FITTING VIDEOS

TECHNICAL HOTLINE

The Valeo Technical Hotline treats more than 110.000 calls per year across the world and allows you and your customers to get a quick and professional answer:

PRODUCT SUPPORT ON CROSS REFERENCE ENQUIRIES
PRODUCT SUPPORT ON FITMENT ISSUES
PRODUCT SUPPORT ON APPLICATION ENQUIRIES

VALEOSCOPE BROCHURES

Valeoscope are technical brochures related to products, loops and technologies.
They are the perfect complement for a learning process.

Product focus: For a special focus on a technology or an offer.
Technical Handbook: To fully describe systems and evolutions.
Diag & Fit: For Tech’Tips, case studies, failure studies and best practices.

WORKSHOP TOOLS

SERVICE WITH A SMILE

Valeo also offers labour-saving tools which cover important and relevant service areas such as Air-Conditioning, Lighting and Brakes ensuring that you and your customers workshops benefit from modern technology, making diagnosis, testing and maintenance efficient.

Valeo Service has a variety of garage tools on offer to ease in vehicle servicing and help speed up those time consuming jobs. Choose from our choice of Air-Conditioning re-gas stations to our FastFill® coolant replacement tool to improve your efficiency and get a service with a smile.

FASTFILL® AND BRAKE FLUID TESTER

Brake Fluid tester:
The solution for a rapid diagnosis of your brake fluid.
FastFill^®:
Creates a vacuum in the car’s engine cooling system and refills it with coolant in 7 minutes, increasing workshop productivity.

REGLOSCOPE^®

Valeo’s Regloscope^® is an electronic automotive front lighting diagnosis tool, compliant with the latest regulations. Assisted with an electronic positioning system, it allows you to check the headlights in less than a minute. Its photodetectors also allow you to make accurate headlamp adjustments, including a check of the lighting performance.

CLIMFILL^®

A complete range of air-conditioning re-gas stations designed for servicing passenger cars, lorries and buses. Valeo Service offer five different types of machines including our popular ClimFill^® Easy, ClimFill^® Easy HFO, ClimFill^® Pro, ClimFill^® Pro HFO and ClimFill^® Maxi.
Valeo machines offer numerous technical and practical advantages and are suitable for all vehicle types and both types of refrigerants (R134a and HFO-1234yf). The eco-friendly air conditioning service units ClimFill® are fully automatic and therefore safer and easier to use.